Home :: COVID-19 UPDATES

COVID-19 UPDATES

COVID UPDATE - JANUARY 2021

WE RETURN TO WORK ON JANUARY 5TH

CURRENTLY, TO FALL IN LINE WITH GOVERNMENT TIER 4 GUIDELINES/ RESTRICTIONS, THE TRADE COUNTER AND WORKSHOP ARE CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE/ UPDATE.

CUSTOMERS WHO ARE PRE BOOKED WILL BE CONTACTED TO RE ARRANGE A CONVENIENT DATE.

MAIL ORDER JOBS CAN STILL BE SENT IN/ COLLECTED BUT CUSTOMERS ARE ASKED TO CONTACT US BEFORE SHIPPING THEM.

CUSTOMERS CAN STILL ORDER PARTS ON LINE BUT WE RECOMMEND CONTACTING US FIRST TO CHECK STOCK AVAILABILITY AND PROCESSING TIMES. YOU CAN DO THIS THROUGH OUR MAIN TELEPHONE NUMBER 01323 761500 OR THE ONLINE WEB SHOP CONTACT US FORM OR DIRECTLY AT: SALES@JETSKICENTRE.CO.UK

CLICK & COLLECT - OUR PARTS SALES ARE AVAILABLE FOR CLICK AND COLLECT CUSTOMERS WHO ORDER ON LINE OR OVER THE PHONE. PLEASE CONTACT US FIRST TO ARRANGE A COLLECTION TIME.

DELAYS - UNTIL SOME FORM OF NORMALITY IS RESTORED, THERE WILL BE DISRUPTIONS TO PARTS SUPPLY, THIS IS LKELY TO BE THROUGH OUT THE 2021 SEASON BUT WE WILL UPDATE AS WE HAVE NEWS FROM OUR SUPPLIERS.

AS UPDATES BECOME AVAILABLE WE WILL UPDATE THIS PAGE ACCORDINGLY.

RETURNS -
PLEASE NOTE, WE WILL NOT BE ABLE TO OFFER RETURNS DURING THIS PERIOD FOR ANY INCORRECTLY ORDERED OR CANCELLED ITEMS. THIS DOES NOT EFFECT YOUR STATUTORY RIGHTS AND WE WILL HONOUR ALL RETURNS ONCE WE CAN RETURN TO SOME FORM OF NORMAL OPERATION.

REFUNDS -
GENERAL REFUNDS ON RETURNED ITEMS WILL BE DONE ONCE WE CAN ACCEPT RETURNS.
REFUNDS ON CANCELLED ORDERS WHICH HAVE NOT BEEN DESPATCHED WILL BE TRANSACTED AS SOON AS POSSIBLE BUT DUE TO STAFF LIMITATIONS THIS MAY NOT BE THE SAME DAY.

ORDER DESPATCH TIMES - THERE ARE POSSIBLE DELAYS IN DESPATCHING YOUR ITEM, THIS IS DOWN TO THE VOLUME OF SALES AND ORDERS WE ARE CONTINUALLY RECEIVING, PLEASE CHECK THE CURRENT DESPATCH TIME IF YOU REQUIRE AN ORDER BY A DESIGNATED TIME!

STAY SAFE...…..SAVE LIVES...….STAY AT HOME